Refund Policy

Magic Mushroom Dispensary takes product quality and customer safety very seriously. Our rigorous product testing ensures that every product meets our high standards. In the rare case that you receive a product you believe is below these standards, please contact our support team.

Each case is reviewed individually by our management team to determine the best resolution. If a refund is approved, it will be issued as store credit.

Refund Request Guidelines

• Requests must be made within 7 days of delivery.
• We cannot process refunds after 7 days.
• If a product is defective, report it within 7 days for investigation.
• Store credits are issued via one-time-use coupon codes and expire after 90 days.
• If only part of the coupon is used, the remaining balance is void.

Return Shipping

If the issue is due to a defective or incorrect item, we will cover return shipping. If a customer is unsatisfied for other reasons, return shipping is the customer's responsibility.

Defective Products & Evidence

Refunds and replacements are only offered for unopened items if multiple of the same product were purchased. Please do not open additional items if one is defective. Seeds found in cannabis products are not automatically considered a defect unless reviewed and confirmed by management.

Our team may request photos, videos, or additional evidence to resolve your issue. Refusal to provide requested documentation may result in denial of your request.

Out-of-Stock or Missing Items

If an item becomes unavailable before shipment, we will attempt to contact you within 3 hours. If unreachable, we’ll replace it with the closest product. No refund or credit will be issued if we are unable to reach you.

Payment Policy

Payments must be completed within 12 hours of placing your order. Unpaid orders after this window will be automatically cancelled and cannot be reactivated.

• If payment is received after cancellation, store credit will be issued (no refunds).
• Repeated non-payment (more than once) may result in a permanent ban.
• All bans are decided at the discretion of our management team.